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Category:H04M3/523
Subcategories
This category has the following 42 subcategories, out of 42 total.
A
B
C
D
E
F
H
J
M
N
P
R
S
T
V
Y
Pages in category "H04M3/523"
The following 92 pages are in this category, out of 92 total.
1
- 18151090. SYSTEMS AND METHODS FOR ADAPTIVE COMPUTER-ASSISTANCE PROMPTS simplified abstract (Verizon Patent and Licensing Inc.)
- 18380314. Pre-Authentication for Interactive Voice Response System (BANK OF AMERICA CORPORATION)
- 18387970. Intelligent Routing Signaling System (Bank of America Corporation)
- 18387981. Communication Session Interruption and Dynamic Learning System (Bank of America Corporation)
- 18398407. INFORMATION PROCESSING DEVICE simplified abstract (TOYOTA JIDOSHA KABUSHIKI KAISHA)
- 18422263. SYSTEMS FOR TRANSITIONING TELEPHONY-BASED AND IN-PERSON SERVICING INTERACTIONS TO AND FROM AN ARTIFICIAL INTELLIGENCE (AI) CHAT SESSION simplified abstract (Capital One Services, LLC)
- 18436516. SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CUSTOMER EXPERIENCE IN INTERACTIVE COMMUNICATIONS simplified abstract (Capital One Services, LLC)
- 18473864. COMMUNICATION ROUTING FOR CONTACT CENTER (Cisco Technology, Inc.)
- 18488427. SYSTEMS AND METHODS FOR SERVICE CENTER CONTROL AND MANAGEMENT (Verizon Patent and Licensing Inc.)
- 18498400. USING GENERATIVE ARTIFICIAL INTELLIGENCE TO IMPROVE USER INTERACTIONS (The Toronto-Dominion Bank)
- 18679839. INTEGRATED REPRESENTATIVE PROFILE DATA IN CONTACT CENTER ENVIRONMENT simplified abstract (STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY)
- 18909427. METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE THEREFOR (Samsung Electronics Co., Ltd.)
- 18962816. METHOD AND SYSTEM FOR CAPTURING DATA OF ACTIONS (Salesforce, Inc.)
- 18967184. Large Call Queue Batch Ringing (Zoom Video Communications, Inc.)
- 18999322. SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE (Twilio Inc.)
- 19000261. SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION (Twilio Inc.)
- 19015545. System and method for generating an expandable pool of virtual agents to provide solutions in a metaverse (Bank of America Corporation)
2
A
- Accessibility patent applications on January 16th, 2025
- Audio Technologies patent applications on 10th Jan 2025
- Audio Technologies patent applications on 11th Apr 2025
- Audio Technologies patent applications on 28th Feb 2025
- Audio Technologies patent applications on April 10th, 2025
- Audio Technologies patent applications on February 27th, 2025
- Audio Technologies patent applications on February 29th, 2024
- Audio Technologies patent applications on January 9th, 2025
- Audio Technologies patent applications on March 7th, 2024
B
- Bank of america corporation (20250150534). System and method for generating an expandable pool of virtual agents to provide solutions in a metaverse
- Bank of america corporation (20250150535). Communication Session Interruption and Dynamic Learning System
- Bank of america corporation (20250150536). Intelligent Routing Signaling System
- Bank of America Corporation patent applications on May 8th, 2025
- Boe technology group co., ltd. (20240259499). EMERGENCY ALARM PROCESSING METHOD AND EMERGENCY ALARM PROCESSING SYSTEM
- Boe technology group co., ltd. (20240259499). EMERGENCY ALARM PROCESSING METHOD AND EMERGENCY ALARM PROCESSING SYSTEM simplified abstract
- BOE TECHNOLOGY GROUP CO., LTD. patent applications on August 1st, 2024
C
- Capital one services, llc (20240414270). SYSTEM AND METHOD FOR IDENTIFYING THEMES IN INTERACTIVE COMMUNICATIONS
- Capital One Services, LLC patent applications on December 12th, 2024
- Capital One Services, LLC patent applications on February 8th, 2024
- CHENGDU QINCHUAN IOT TECHNOLOGY CO., LTD. (20240236236). METHOD, INTERNET OF THINGS SYSTEM, AND MEDIUM FOR SMART CUSTOMER SERVICE MANAGEMENT OF SMART GAS CALL CENTER simplified abstract
- Cisco Technology, Inc. patent applications on February 20th, 2025
- Cisco Technology, Inc. patent applications on January 30th, 2025
- Cloud Computing patent applications on 28th Feb 2025
- Cloud Computing patent applications on February 27th, 2025
- Cloud Computing patent applications on February 8th, 2024
- Comcast Cable Communications, LLC (20250023928). VOICE SERVICE ROUTING SYSTEM FOR ACCESSIBILITY
E
G
- Generative AI patent applications on 2nd May 2025
- Generative AI patent applications on May 1st, 2025
- Gm global technology operations llc (20240244137). INTELLIGENT CALL QUEUE PRIORITIZATION BASED ON VEHICULAR DATA RETRIEVAL simplified abstract
- GM GLOBAL TECHNOLOGY OPERATIONS LLC patent applications on July 18th, 2024
- Gridspace Inc. (20250016269). CONFIGURABLE DYNAMIC CALL ROUTING AND MATCHING SYSTEM
I
M
S
- Salesforce, inc. (20250097345). METHOD AND SYSTEM FOR CAPTURING DATA OF ACTIONS
- Salesforce, Inc. patent applications on March 20th, 2025
- Samsung electronics co., ltd. (20250126206). METHOD FOR COMMUNICATION BETWEEN VOICE AGENTS AND ELECTRONIC DEVICE THEREFOR
- Samsung Electronics Co., Ltd. patent applications on April 17th, 2025
T
- Toyota jidosha kabushiki kaisha (20240244140). INFORMATION PROCESSING DEVICE simplified abstract
- TOYOTA JIDOSHA KABUSHIKI KAISHA patent applications on July 18th, 2024
- Twilio inc. (20240098149). SYSTEM AND METHOD FOR CONTEXTUAL COMMUNICATION simplified abstract
- Twilio inc. (20240121341). SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE simplified abstract
- Twilio inc. (20240291919). SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION simplified abstract
- Twilio inc. (20250126209). SYSTEM AND METHOD FOR A WORK DISTRIBUTION SERVICE
- Twilio inc. (20250133165). SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION
- Twilio Inc. patent applications on April 11th, 2024
- Twilio Inc. patent applications on April 17th, 2025
- Twilio Inc. patent applications on April 24th, 2025
- Twilio Inc. patent applications on August 29th, 2024
- Twilio Inc. patent applications on January 23rd, 2025
- Twilio Inc. patent applications on March 21st, 2024
U
Z
- Zoom video communications, inc. (20240259496). Connecting A User Device To An Agent Device At A Contact Center
- Zoom video communications, inc. (20240259496). Connecting A User Device To An Agent Device At A Contact Center simplified abstract
- Zoom video communications, inc. (20240259498). Priority Score-Based Connection Of User Device To Agent Device
- Zoom video communications, inc. (20240259498). Priority Score-Based Connection Of User Device To Agent Device simplified abstract
- Zoom video communications, inc. (20240267457). Predicting Call Volume Using Call Volume Data simplified abstract
- Zoom video communications, inc. (20240275884). Calculating An Estimated Wait Time simplified abstract
- Zoom video communications, inc. (20240333838). Distributing Queries To Agent Group Devices simplified abstract
- Zoom video communications, inc. (20250097350). Large Call Queue Batch Ringing
- Zoom Video Communications, Inc. patent applications on August 15th, 2024
- Zoom Video Communications, Inc. patent applications on August 1st, 2024
- Zoom Video Communications, Inc. patent applications on August 8th, 2024
- Zoom Video Communications, Inc. patent applications on January 30th, 2025
- Zoom Video Communications, Inc. patent applications on March 20th, 2025
- Zoom Video Communications, Inc. patent applications on October 3rd, 2024