SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION

Organization Name

Inventor(s)

Christer Jan Erik Fahlgren of San Francisco CA US

SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION

This abstract first appeared for US patent application 19000261 titled 'SYSTEM AND METHOD FOR QUEUING A COMMUNICATION SESSION

Original Abstract Submitted

A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.