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Zoom video communications, inc. (20250141823). MESSAGE GENERATION BASED ON MULTICHANNEL CONTEXT

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MESSAGE GENERATION BASED ON MULTICHANNEL CONTEXT

Organization Name

zoom video communications, inc.

Inventor(s)

Lin Han of Los Altos CA US

Jingwei Li of Suzhou CN

Zijian Li of Suzhou CN

Yike Liu of Suzhou CN

Ying Lu of Cerritos CA US

Keping Zhai of Suzhou CN

Fengtian Zhang of Suzhou CN

Hao Zhang of Suzhou CN

MESSAGE GENERATION BASED ON MULTICHANNEL CONTEXT

This abstract first appeared for US patent application 20250141823 titled 'MESSAGE GENERATION BASED ON MULTICHANNEL CONTEXT

Original Abstract Submitted

example methods and systems provide a workplace assistant application that can detect one or more received messages associated with a remote user and access multiple communication channels connected to a workplace assistant client application. received message(s), information from the channels, and stored metadata can be submitted to one or more predictive models to provide a context for the message(s). the system can generate, using output from the predictive model(s), a response message based at least in part on the context of the received message. the system can display the response in the workplace assistant client application for acceptance or editing by the user, or transmit the response message.

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