Deal Forecasting Within a Communication Platform

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Deal Forecasting Within a Communication Platform

This abstract first appeared for US patent application 20250069102 titled 'Deal Forecasting Within a Communication Platform

Original Abstract Submitted

methods and systems provide for deal forecasting within a communication platform. in one embodiment, the system processes a communication session to provide analytics data for the session; receives internal data associated with a user of a communication platform pertaining to a deal, the internal data including internal analytics data for the deal derived from the communication session and one or more additional communication sessions; receives, from a crm platform, updated crm data pertaining to the deal; ingests the internal data and the updated crm data into a standardized data repository; determines, via a model trained on the standardized internal data and updated crm data, an outcome prediction for the deal; and provides, to one or more client devices, access to a presentation of the outcome prediction for the deal.