Jump to content

Zoom video communications, inc. (20240313994). Engagement Analysis Between Groups Of Participants simplified abstract

From WikiPatents

Engagement Analysis Between Groups Of Participants

Organization Name

zoom video communications, inc.

Inventor(s)

Stephen Muchovej of Bishop CA (US)

Min Xiao-devins of San Jose CA (US)

Engagement Analysis Between Groups Of Participants - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240313994 titled 'Engagement Analysis Between Groups Of Participants

The system described in the patent application connects to a communication session with multiple participants, receives a transcript of the conversation, extracts utterances, associates them with different speakers, calculates engagement metrics, assigns weights to these metrics, determines an engagement score for the session, and presents it to users.

  • The system connects to a communication session with multiple participants.
  • It receives a transcript of the conversation and extracts utterances.
  • Utterances are associated with different speakers in the conversation.
  • Engagement metrics are calculated based on the utterances of each speaker group.
  • Weights are assigned to these metrics to determine their importance.
  • An engagement score for the communication session is calculated based on the weighted metrics.
  • The engagement score is then presented to users for evaluation.

Potential Applications: - Communication analysis tools for businesses and organizations. - Training and coaching tools for public speakers and presenters. - Feedback and evaluation tools for educational institutions.

Problems Solved: - Lack of objective metrics for evaluating communication sessions. - Difficulty in assessing engagement levels in group conversations. - Inefficient methods for analyzing speaker performance in discussions.

Benefits: - Provides a quantitative measure of engagement in communication sessions. - Helps improve speaker performance and audience engagement. - Enables data-driven insights for enhancing communication skills.

Commercial Applications: Title: "Communication Engagement Analysis System for Business and Education" This technology can be used in corporate settings for analyzing team meetings, sales presentations, and customer interactions. It can also be applied in educational institutions for evaluating classroom discussions, student presentations, and teacher effectiveness.

Questions about Communication Engagement Analysis System: 1. How does this system differentiate between the utterances of different speakers in a conversation? 2. What are the key factors considered in assigning weights to the engagement metrics?


Original Abstract Submitted

in one embodiment, the system connects to a communication session with a number of participants; receives a transcript of a conversation between the participants; extracts utterances from the transcript; associates a subset of the utterances with a first group of speakers and the remaining subset of the utterances with a second group of speakers; calculates one or more statistical metrics for a number of engagement metrics based on the utterances of the first group of speakers and the utterances of the second group of speakers; assigns a weight to each of the engagement metrics; determines an engagement score for the communication session based on the assigned weights for the engagement metrics; and presents, to one or more users, the engagement score for the communication session.

Cookies help us deliver our services. By using our services, you agree to our use of cookies.