Wells fargo bank, n.a. (20240420167). TECHNIQUES FOR INSIGHT QUANTIZATION AND STATE CONTROL
TECHNIQUES FOR INSIGHT QUANTIZATION AND STATE CONTROL
Organization Name
Inventor(s)
Rameshchandra Bhaskar Ketharaju of Hyderabad (IN)
Ashutosh Verma of Bangalore (IN)
Ramesh Babu Sarvesetty of Bangalore (IN)
TECHNIQUES FOR INSIGHT QUANTIZATION AND STATE CONTROL
This abstract first appeared for US patent application 20240420167 titled 'TECHNIQUES FOR INSIGHT QUANTIZATION AND STATE CONTROL
Original Abstract Submitted
various embodiments are generally directed to insight quantization and state control, such as in the context of crm. some embodiments are particularly directed to forecasting and avoiding or diffusing user issues, such as customer complaints, associated with enterprises and enterprise systems. for example, embodiments include utilizing insight indexes to quantize user states, determining a likelihood for issues to arise based on the quantized insight indexes, and performing a state improvement process when the likelihood for issues arises. the state improvement process may generate and/or implement mediating output actions configured to adjust the quantized insight indexes and reduce the likelihood for issues to arise.