Wells fargo bank, n.a. (20240411588). CHANGE MANAGEMENT INTELLIGENT RECONCILIATION
CHANGE MANAGEMENT INTELLIGENT RECONCILIATION
Organization Name
Inventor(s)
Azita Asefi of Vacaville CA (US)
Preet Pratik Panda of Concord NC (US)
CHANGE MANAGEMENT INTELLIGENT RECONCILIATION
This abstract first appeared for US patent application 20240411588 titled 'CHANGE MANAGEMENT INTELLIGENT RECONCILIATION
Original Abstract Submitted
a computer system for a change management intelligent reconciliation platform configured to support the change management process. the computer system includes a task mining agent, an intelligence reconnaissance service, an insight service, and a notification service. the task mining agent is programmed to passively log user actions related to a change request. the intelligence reconnaissance service filters the logged actions and identifies patterns and anomalies in user behavior. the insight service analyzes the differences between the filtered actions and one or more prescribed actions related to the change request, and generates one or more reconciliation insights based on the results of the analysis. the notification service generates one or more notifications regarding the generated reconciliation insights to provides valuable insights into user behavior data and to aid in identifying potential risks or issues during the change implementation process.