Wells Fargo Bank, N.A. (20250016125). SYSTEMS AND METHODS FOR AUGMENTING ELECTRONIC COMMUNICATIONS

SYSTEMS AND METHODS FOR AUGMENTING ELECTRONIC COMMUNICATIONS

Organization Name

Wells Fargo Bank, N.A.

Inventor(s)

Tapan Totla of Bangalore IN

Rameshchandra Bhaskar Ketharaju of Hyderabad IN

SYSTEMS AND METHODS FOR AUGMENTING ELECTRONIC COMMUNICATIONS

This abstract first appeared for US patent application 20250016125 titled 'SYSTEMS AND METHODS FOR AUGMENTING ELECTRONIC COMMUNICATIONS

Original Abstract Submitted

systems, apparatuses, methods, and computer program products are disclosed for improving individual interactions with generative artificial intelligence. an example method includes receiving, by communications hardware, an electronic correspondence with an individual and extracting, by language processing circuitry and using an interaction data model, interaction data from the electronic correspondence. the example method also includes generating, by generative model circuitry and using an augmentation generation model, correspondence augmentation data based on augmentation model input data, wherein the augmentation model input data comprises the interaction data and user profile data associated with the individual. the example method also includes generating, by correspondence circuitry, a modified electronic correspondence comprising the correspondence augmentation data and data from the electronic correspondence.