Jump to content

Twilio inc. (20250103620). TRANSITION-DRIVEN TRANSCRIPT SEARCH

From WikiPatents

TRANSITION-DRIVEN TRANSCRIPT SEARCH

Organization Name

twilio inc.

Inventor(s)

Luke Percival De Oliveira of San Francisco CA US

Umair Akeel of San Ramon CA US

[[:Category:Alfredo L�inez Rodrigo of Madrid ES|Alfredo L�inez Rodrigo of Madrid ES]][[Category:Alfredo L�inez Rodrigo of Madrid ES]]

Nicolas Acosta Amador of San Francisco CA US

Sahil Kumar of San Francisco CA US

Liat Barda Dremer of Belmont CA US

Byeongung Ahn of East Palo Alto CA US

Tyler Cole of Diamond Bar CA US

TRANSITION-DRIVEN TRANSCRIPT SEARCH

This abstract first appeared for US patent application 20250103620 titled 'TRANSITION-DRIVEN TRANSCRIPT SEARCH

Original Abstract Submitted

methods, systems, and computer programs are presented for searching the content of voice conversations. the conversations are translated into text and analysis of the conversation is performed to identify information in the conversation. the information identified includes turns taking data in the conversation and states identified within each state. a powerful user interface (ui) is provided to review the conversations and add annotations that tag the different turns. additionally, parameter values are extracted from the text. a powerful search engine is provided with multiple search options, such as searching for text, searching by state within the conversation, searching by parameters extracted from the conversation, or a combination thereof.

Cookies help us deliver our services. By using our services, you agree to our use of cookies.