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Twilio inc. (20240372927). SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE simplified abstract

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SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

Organization Name

twilio inc.

Inventor(s)

Viktor Muller of London (GB)

Devid Liik of Tallinn (EE)

Sergei Zolotarjov of Tallinn (EE)

Sergei Voronichev of Tallinn (EE)

Artyom Tyazhelov of Tallinn (EE)

SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240372927 titled 'SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

The abstract of the patent application describes a method for a communication platform that involves receiving configuration data associated with an account, identifying communication endpoints, receiving requests to transmit messages, determining parameters for message delivery, and transmitting messages to communication endpoints based on the determined parameters.

  • The method involves receiving configuration data associated with an account.
  • It identifies communication endpoints of users to receive messages.
  • Requests to transmit messages to a set of communication endpoints are received.
  • Notification preferences of users associated with the communication endpoints are identified.
  • Parameters for delivering messages to the set of communication endpoints are determined.
  • Messages are transmitted to communication endpoints based on the determined parameters.

Potential Applications: - This technology can be used in messaging platforms to efficiently deliver messages to users based on their notification preferences. - It can be applied in customer service systems to ensure messages are sent to the right communication endpoints.

Problems Solved: - Efficient message delivery to a set of communication endpoints. - Customized message transmission based on user preferences.

Benefits: - Improved communication efficiency. - Enhanced user experience. - Targeted message delivery.

Commercial Applications: Title: Enhanced Message Delivery System for Communication Platforms This technology can be utilized in various communication platforms such as social media networks, messaging apps, and customer service systems to streamline message delivery processes and enhance user engagement.

Prior Art: Readers can explore prior art related to message delivery systems in communication platforms, user notification preferences, and customized message transmission methods.

Frequently Updated Research: Stay updated on research related to message delivery optimization, user engagement strategies in communication platforms, and advancements in notification preference technologies.

Questions about the Technology: 1. How does this method improve message delivery efficiency in communication platforms? 2. What are the key factors considered when determining parameters for message delivery in this technology?


Original Abstract Submitted

a method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity. the method also includes receiving a request associated with the account of the entity to transmit one or more messages of the entity to a set of communication endpoints of the plurality of communication endpoints, and identifying, based on the request, notification preferences of users associated with the set of communication endpoints. the method further includes determining, based on the configuration data associated with the account of the entity and the notification preferences of users associated with the set of communication endpoints, parameters for delivering the one or more messages to the set of communication endpoints, and transmitting the one or more messages to communication endpoints in the set of communication endpoints according to the determined parameters.

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