Twilio Inc. patent applications on March 27th, 2025
Patent Applications by Twilio Inc. on March 27th, 2025
Twilio Inc.: 4 patent applications
Twilio Inc. has applied for patents in the areas of H04L67/104 (2), H04M15/00 (1), H04W40/24 (1), H04L65/1104 (1), H04L65/1069 (1) G06F16/3322 (1), G06Q30/04 (1), H04L45/126 (1), H04W40/246 (1)
With keywords such as: client, media, device, communication, analysis, route, gateway, conversation, searching, and active in patent application abstracts.
Patent Applications by Twilio Inc.
20250103620. TRANSITION-DRIVEN TRANSCRIPT SEARCH_simplified_abstract_(twilio inc.)
Inventor(s): Luke Percival DE OLIVEIRA of San Francisco CA US for twilio inc., Umair Akeel of San Ramon CA US for twilio inc., Alfredo Láinez Rodrigo of Madrid ES for twilio inc., Nicolas Acosta Amador of San Francisco CA US for twilio inc., Sahil Kumar of San Francisco CA US for twilio inc., Liat Barda Dremer of Belmont CA US for twilio inc., Byeongung Ahn of East Palo Alto CA US for twilio inc., Tyler Cole of Diamond Bar CA US for twilio inc.
IPC Code(s): G06F16/332, G06F16/383, G06F40/169, G06F40/295, G06N20/00, G10L15/26
CPC Code(s): G06F16/3322
Abstract: methods, systems, and computer programs are presented for searching the content of voice conversations. the conversations are translated into text and analysis of the conversation is performed to identify information in the conversation. the information identified includes turns taking data in the conversation and states identified within each state. a powerful user interface (ui) is provided to review the conversations and add annotations that tag the different turns. additionally, parameter values are extracted from the text. a powerful search engine is provided with multiple search options, such as searching for text, searching by state within the conversation, searching by parameters extracted from the conversation, or a combination thereof.
20250104120. SYSTEM AND METHOD FOR A MEDIA INTELLIGENCE PLATFORM_simplified_abstract_(twilio inc.)
Inventor(s): Jeffrey Lawson of San Francisco CA US for twilio inc.
IPC Code(s): G06Q30/04, H04L12/14, H04L41/147, H04L43/50, H04L67/104, H04M15/00, H04W4/24
CPC Code(s): G06Q30/04
Abstract: a multi-tenant media processing platform system and method. at least a first media analysis service of a plurality of media analysis services is activated for at least a portion of an active communication session of an entity in the platform system. the first activated media analysis service performs a first media analysis on media of the active communication session that is collected by the platform system. the first activated media analysis service performs the first media analysis on the collected media while the communication session is active to generate a first media analysis result. during the active communication session, at least one media analysis result is applied.
Inventor(s): Brian Tarricone of San Francisco CA US for twilio inc., Edward Kim of San Francisco CA US for twilio inc., Ameya Lokare of San Francisco CA US for twilio inc., Jonas Boerjesson of Oakland CA US for twilio inc.
IPC Code(s): H04L45/12, H04L45/302, H04L65/102, H04L65/1045, H04L65/1069, H04L65/1104, H04L67/104
CPC Code(s): H04L45/126
Abstract: a system and method for selecting a client gateway device to establish a path between client devices is provided. a method includes receiving a communication invitation directed to a first communication endpoint of a first client device in a first geographic region from a second client device in a second geographic region, the communication invitation pertaining to a real-time media communication, identifying a first client gateway device and a second client gateway device that are each associated with the first communication endpoint of the first client device, selecting one of the first client gateway device or the second client gateway device based on one or more selection criteria, and causing a communication path to be established between the second client device and the first client device via the selected client gateway device.
Inventor(s): Henrik Kotkas of Tallinn EE for twilio inc., Oleksandr Drozd of Tallinn EE for twilio inc., Nariman Nazari of Malmo SE for twilio inc.
IPC Code(s): H04W40/24, H04W40/02
CPC Code(s): H04W40/246
Abstract: an example method of route discovery and management includes: discovering a new route for forwarding messages to a specified destination network; responsive to determining that the new route satisfies one or more performance criteria, appending a definition of the new route to a route registry associated with the specified destination network; selecting, from the route registry, one or more routes matching a specified route profile, wherein the one or more routes comprise the new route; and determining, using the one or more routes, an allocation of outgoing messages to message routing providers.
