Patent Applications by Twilio Inc. on June 12th, 2025

Twilio Inc.: 3 patent applications

Twilio Inc. has applied for patents in the areas of G06Q30/0204 (Market segmentation, 1), G06Q30/0264 ({based upon schedule}, 1), H04M3/54 (Arrangements for diverting calls for one subscriber to another predetermined subscriber {(based on the calling party profile ; based on location ; based on presence ; to voice mail )}, 1)

With keywords such as: user, audience, belongs, methods, systems, computer, programs, presented, estimating, category in patent application abstracts.

Top Inventors:

Nicole Woytarowicz of Allen TX US (1 patents)
Samuel Vaughn Tucker of Minneapolis MN US (1 patents)
Inga Mgherbrishvili of Kirkland WA US (1 patents)
Rowan Michael Wing of Longmont CO US (1 patents)
Hanhan Wang of Seattle WA US (1 patents)

Patent Applications by Twilio Inc.

20250191014. GENERATION MODELS CLASSIFYING USER GROUPS (Twilio .)

Abstract: methods, systems, and computer programs are presented for estimating if a user belongs to an audience category. one method includes an operation for accessing events generated at a website. each event comprises a data structure describing an operation performed by a user, from a group of users, when accessing the website. further, the method includes an operation for providing event information and information of a first user, for a predefined time window, as input to an audience machine-learning (ml) model. the audience ml model is trained with training data comprising values for features that include event features, user information features, and audience labels. the method further includes operations for generating, by the audience ml model, a score for the first user indicating a probability that the first user belongs to the audience, and for determining if the user belongs to the audience based on the score.

20250191028. TECHNIQUES BRANCHING AUTOMATED MESSAGING CAMPAIGN (Twilio .)

Abstract: described herein are techniques for conducting an automated marketing campaign that provides for branching conditions. accordingly, the marketing campaign is defined such that a contact who is scheduled to receive messages as part of the campaign will receive specific messages depending upon the contact group of which the contact is a member. therefore, the conditional branching is achieved via contact record updating service that iteratively updates various contact groups by executing predefined contact grouping queries. as the contact record updating service is integrated with a customer data platform, branching conditions can be specified at a granular level based on very specific event data—for example, such as when a customer interacts with various user interface elements of an application, or concludes a purchase transaction with an e-commerce shopping cart, and so forth.

20250193314. TRANSFER VOICE CALL SOFTWARE AS SERVICE PLATFORM (Twilio .)

Abstract: a voice call between a customer device and a first client device associated with a first user account of a communication services platform is established via the communication services platform. a first request to transfer the voice call with the customer device to a second client device associated with the first user account is received via an application programming interface (api) call. responsive to receiving the first request to transfer the voice call, the voice call between the customer device and the second client device associated with the first user account is established via the communication services platform.