REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD

Organization Name

toyota jidosha kabushiki kaisha

Inventor(s)

Rio Suda of Toyota-shi (JP)

Hirofumi Momose of Numazu-shi (JP)

Junji Kawamuro of Susono-shi (JP)

Shuichi Tamagawa of Kitanagoya-shi (JP)

Kosuke Akatsuka of Mishima-shi (JP)

Yuki Suehiro of Susono-shi (JP)

Naofumi Kobayashi of Gotemba-shi (JP)

REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240248493 titled 'REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD

Simplified Explanation: The patent application describes a remote support system that assists in supporting a moving body by acquiring and presenting video footage to a remote supporter.

Acquires video footage from an infrastructure camera in a target area where the moving body is located.
Presents the video to a remote supporter for remote support.
Executes an abnormality handling process if an issue is detected in the video.
Provides a substitute video to the remote supporter if needed.

Key Features and Innovation:

Utilizes infrastructure cameras to monitor and support moving bodies remotely.
Enables remote supporters to view live video footage for assistance.
Automatically handles abnormalities in the video feed.
Offers substitute video options for seamless support.

Potential Applications: The technology can be applied in various industries such as healthcare, security, and manufacturing for remote monitoring and support of moving objects or individuals.

Problems Solved:

Enables real-time remote support for moving bodies.
Enhances safety and efficiency in monitoring and assisting moving objects.
Provides a solution for handling abnormalities in video feeds during remote support sessions.

Benefits:

Improves response time for remote support.
Enhances overall safety and security in monitoring moving bodies.
Streamlines communication between remote supporters and on-site personnel.

Commercial Applications: The technology can be utilized in industries such as logistics, construction, and emergency services for efficient remote monitoring and support of moving objects or individuals.

Questions about Remote Support System: 1. How does the remote support system handle abnormalities in the video feed? 2. What are the potential security implications of using infrastructure cameras for remote support?

Frequently Updated Research: Stay updated on advancements in remote support technology, infrastructure camera capabilities, and video processing algorithms for enhanced support systems.

Original Abstract Submitted

a remote support system performs a remote support of a moving body. the remote support system includes processing circuitry. the processing circuitry is configured to acquire, via communication, a first video shot with a first infrastructure camera installed in a target area in which the moving body moves. the processing circuitry is configured to present the first video to a remote supporter to perform the remote support for the moving body. when an abnormality occurs in the first video, the processing circuitry is configured to execute an abnormality handling process to resolve the abnormality in the first video or to present a substitute video to the remote supporter instead of the first video.