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The Toronto-Dominion Bank (20250119494). AUTOMATED CALL LIST BASED ON SIMILAR DISCUSSIONS

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AUTOMATED CALL LIST BASED ON SIMILAR DISCUSSIONS

Organization Name

The Toronto-Dominion Bank

Inventor(s)

Anand Pandey of Toronto CA

Prerak Trivedi of Toronto CA

Linda Ling Tao of Toronto CA

John Jong-Suk Lee of Toronto CA

AUTOMATED CALL LIST BASED ON SIMILAR DISCUSSIONS

This abstract first appeared for US patent application 20250119494 titled 'AUTOMATED CALL LIST BASED ON SIMILAR DISCUSSIONS

Original Abstract Submitted

an example operation may include one or more of receiving content from a conversation between a user on a user device and a second user on a second user device that is connected to the user device via a network, identifying a topic of the conversation based on execution of a generative artificial intelligence (genai) model on the received content from the conversation, identifying a call list that is previously stored in memory that is associated with the topic of the conversation based on keywords included in the identified topic of the conversation, and adding an identifier of the user to the call list stored in memory.

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