Patent Applications by Salesforce, Inc. on June 12th, 2025

Salesforce, Inc.: 3 patent applications

Salesforce, Inc. has applied for patents in the areas of G06Q10/0633 (Workflow analysis, 1), H04L51/212 (using filtering or selective blocking, 1), H04L51/216 (Handling conversation history, e.g. grouping of messages in sessions or threads, 1)

With keywords such as: communication, that, process, flow, server, electronic, communications, execute, controls, between in patent application abstracts.

Top Inventors:

Aaron Popelka of San Francisco CA US (1 patents)
William Robert Jennings, II of Indianapolis IN US (1 patents)
Alicia Greer of Indianapolis IN US (1 patents)
Siddhi Soman of San Francisco CA US (1 patents)
Corey Baker of New Westminster CA (1 patents)

Patent Applications by Salesforce, Inc.

20250190912. COMMUNICATING BASED WORKFLOW USING WEB BEHAVIOR DATA (Salesforce, .)

Abstract: a server may execute a communication process flow that controls electronic communications between a tenant of a multitenant system and a set of users corresponding to the tenant. a set of electronic communications that are transmitted to a particular user of the set of users is determined based at least in part on a set of actions defined by the communication process flow. the server may monitor web behavior data associated with the set of users in accordance with a first action of the set of actions, detect that a first user of the set of users satisfies a rule defined by the first action based at least in part on monitoring of the web behavior data, and route the first user to a next action of the set of actions in the communication process flow based at least in part on detecting that the first user satisfies the rule.

20250193139. MESSAGE MODERATION COMMUNICATION PLATFORM (Salesforce, .)

Abstract: message moderation is described herein. in an example, a message posted to a virtual space of a communication platform can be flagged for review by a reviewer (e.g., an administrator or other user permissioned to review messages). in some examples, such a reviewer can review a flagged message and determine one or more actions to be performed. such actions can include removing the message from presentation via the communication platform, modifying presentation of the message via a user interface of the communication platform, replying to the message (e.g., to suggest taking the conversation offline or to another virtual space), disabling interaction with the message, and/or the like. message moderation, as described herein, can streamline resolution of conversations that become out of hand and/or off topic.

20250193141. INTEGRATING STRUCTURED DATA CONTAINERS VIA TEMPLATES COMMUNICATION PLATFORM (Salesforce, .)

Abstract: techniques for generating structured data containers via templates associated with a communication platform are described herein. for example, the communication platform may, in response to receiving a request from a first user, generate an object in a virtual space, wherein the request is received via a template or workflow and the object contains at least one field of a plurality of fields. the networking system may generate a structured data container associated with the communication platform, wherein the structured data container comprises the plurality of fields. the communication platform may receive, from a second user, an input to at least one field and may associate the input to at least one field of the plurality of fields of the structured data container. the communication platform may then present, via a graphical interface and to the first user, the input to the at least one field of the plurality of fields.