Palo Alto Networks, Inc. (20250077511). IOT SECURITY KNOWLEDGE-BASED CHATBOT SYSTEM
IOT SECURITY KNOWLEDGE-BASED CHATBOT SYSTEM
Organization Name
Inventor(s)
Yilin Zhao of Sunnyvale CA (US)
Dylan Stewart Spagnuolo of Santa Clara CA (US)
Kanimozhi Kalaichelvan of San Jose CA (US)
Yelman Ur Rehman Khan of Santa Clara CA (US)
IOT SECURITY KNOWLEDGE-BASED CHATBOT SYSTEM
This abstract first appeared for US patent application 20250077511 titled 'IOT SECURITY KNOWLEDGE-BASED CHATBOT SYSTEM
Original Abstract Submitted
a stateful chatbot system leverages generative ai to provide an interface by which users can retrieve information from backend iot databases of a security provider via natural language queries. upon receiving a natural language query that corresponds to a request for information from the database, the chatbot generates a corresponding database query having a format compatible with the database. the chatbot comprises a generative model adapted to generate database queries based on natural language queries via prompt engineering using natural language and database query pairs. the chatbot queries the database with the generated database query, retrieves results comprising data/metadata that satisfy the query, and generates a summary of the results, both of which it presents as a response to the user's query. the chatbot also has access to a vulnerability database from which it can obtain information about known vulnerabilities documented therein to respond to user queries.
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