Optimy.ai; a division of Kognitive Tech Inc. (20240346378). METHOD AND APPARATUS FOR INCREASING CUSTOMER ENGAGEMENT IN A SALES ENVIRONMENT simplified abstract

METHOD AND APPARATUS FOR INCREASING CUSTOMER ENGAGEMENT IN A SALES ENVIRONMENT

Organization Name

Optimy.ai; a division of Kognitive Tech Inc.

Inventor(s)

Joshua Singer of Toronto (CA)

David Liu of Burlington (CA)

Behnam Arjomandi of Oakville (ON)

METHOD AND APPARATUS FOR INCREASING CUSTOMER ENGAGEMENT IN A SALES ENVIRONMENT - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240346378 titled 'METHOD AND APPARATUS FOR INCREASING CUSTOMER ENGAGEMENT IN A SALES ENVIRONMENT

Simplified Explanation

This patent application describes a device and method for interacting with customers on e-commerce platforms, electronic document platforms, and other electronic platforms. Customers can use various electronic devices to browse products before making a purchase decision.

• Customers can interact with the system on e-commerce platforms, electronic documents, PDFs, emails, and other electronic platforms.
• The system allows for browsing products on laptops, tablets, and mobile devices before making a purchase decision.

Key Features and Innovation

• Interaction with customers on various electronic platforms.
• Use of electronic devices for browsing products.
• Integration with e-commerce platforms for customer engagement.

Potential Applications

The technology can be applied in e-commerce, digital marketing, customer service, and online sales industries.

Problems Solved

The technology addresses the need for better customer interaction and engagement on electronic platforms.

Benefits

• Improved customer experience.
• Increased sales and conversions.
• Enhanced customer satisfaction.

Commercial Applications

The technology can be used by e-commerce companies, digital marketers, and online retailers to enhance customer engagement and drive sales.

Prior Art

Further research can be conducted in the fields of customer relationship management (CRM) systems, e-commerce platforms, and digital marketing tools.

Frequently Updated Research

Stay updated on advancements in e-commerce technology, customer engagement strategies, and digital marketing trends.

Questions about Interacting with Customers on E-commerce Platforms

How does this technology improve customer engagement on electronic platforms?

This technology allows for personalized interactions with customers, leading to enhanced engagement and satisfaction.

What are the potential applications of this technology beyond e-commerce platforms?

This technology can also be applied in digital marketing, customer service, and online sales industries for improved customer interactions.

Original Abstract Submitted

various embodiments are described herein for a device and method for interacting with customers on e-commerce platforms. the various embodiments described herein generally relate to methods and apparatus for interacting with customers. in one embodiment, the system may be used in conjunction with e-commerce platforms, electronic document platforms, and any other electronic platforms. in other embodiments, the interaction with customers can be on electronic documents, portable document formats (pdfs), email and other forms of electronic platforms. on e-commerce platforms, customers can use electronic devices such as laptops, tablets, and mobile devices to browse products before deciding to make a purchase decision.