CareAR Inc. (20250060950). GRAPHICAL TOOL FOR CREATING CUSTOM MULTIMEDIA TASK GUIDANCE PROCEDURES
GRAPHICAL TOOL FOR CREATING CUSTOM MULTIMEDIA TASK GUIDANCE PROCEDURES
Organization Name
Inventor(s)
Ben Pinkerton of Powell OH (US)
Fritz Ebner of Pittsford NY (US)
Chetan Gandhi of New York NY (US)
Kevin Summers of Richardson TX (US)
Vimal Naik of Parsippany NJ (US)
GRAPHICAL TOOL FOR CREATING CUSTOM MULTIMEDIA TASK GUIDANCE PROCEDURES
This abstract first appeared for US patent application 20250060950 titled 'GRAPHICAL TOOL FOR CREATING CUSTOM MULTIMEDIA TASK GUIDANCE PROCEDURES
Original Abstract Submitted
the present invention provides a graphical tool to create custom multimedia workflows. the graphics tool is marketed as experience builder (eb). one implementation of eb is implemented as software as a service (saas) services featuring software for real-time collaboration on shared documents, data capturing, live video communications to support remote equipment and product repair, replacement, and maintenance services, and it support services for products, services, and operations. using eb enables authors to create their own visual instructions for customers and technicians. eb is a no-code workflow creation tool to develop process flows, such as, self-service guides, training guides, service bulletins, warranty process steps, and checklists. optional generative ai is also available.
