Capital one services, llc (20240249723). SYSTEM AND METHOD FOR ELECTRONIC COMMUNICATION simplified abstract

SYSTEM AND METHOD FOR ELECTRONIC COMMUNICATION

Organization Name

capital one services, llc

Inventor(s)

Christopher Camenares of Falls Church VA (US)

Joseph Boayue of Reston VA (US)

Lee Adcock of Midlothian VA (US)

Ana Cruz of Arlington VA (US)

Nahid Farhady Ghalaty of Fairfax VA (US)

SYSTEM AND METHOD FOR ELECTRONIC COMMUNICATION - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240249723 titled 'SYSTEM AND METHOD FOR ELECTRONIC COMMUNICATION

The abstract of the patent application describes a system that provides communication recommendations to users based on electronic transcripts. The system generates communication profiles for users and suggests communication initiation recommendations.

• The system receives electronic transcripts from a first user and generates a communication profile based on the transcripts.
• Additional user transcripts from multiple users are also received, and additional communication profiles are generated based on these transcripts.
• When a request to communicate on a specific topic with another user is received, the system identifies the second user and generates a communication initiation recommendation for the first user.
• The communication initiation recommendation is then transmitted to the first user's computing device.

Potential Applications: - Social networking platforms - Customer relationship management systems - Online dating platforms

Problems Solved: - Facilitates communication between users - Helps users connect with others based on shared interests or topics

Benefits: - Improved user engagement - Enhanced user experience - Increased likelihood of meaningful interactions

Commercial Applications: Title: Communication Recommendation System for Enhanced User Engagement This technology could be used in social networking platforms to improve user interactions and engagement, leading to increased user satisfaction and retention.

Questions about the technology: 1. How does the system analyze electronic transcripts to generate communication profiles? 2. What factors are considered when generating communication initiation recommendations?

Original Abstract Submitted

systems, methods, and computer-readable storage media for providing communication recommendations to users. the system receives electronic transcripts associated with a first user and generates, based on the transcripts, a communication profile of the user. the system also receives additional user transcripts associated with a plurality of additional users and generates additional communication profiles for those additional users based on the additional transcripts. the system receives a request to communicate with at least one user within the plurality of additional users regarding a specified topic, identifies a second user from within the plurality of additional users, and generates a communication initiation recommendation for the first user to communicate with the second user. the system then transmits the communication initiation recommendation to a first user computing device associated with the first user.