Alby Al, Inc. (20250117814). DYNAMIC FREQUENTLY ASKED QUESTIONS USING LARGE LANGUAGE MODELS
DYNAMIC FREQUENTLY ASKED QUESTIONS USING LARGE LANGUAGE MODELS
Organization Name
Inventor(s)
Daniel Stekol of Brooklyn NY US
DYNAMIC FREQUENTLY ASKED QUESTIONS USING LARGE LANGUAGE MODELS
This abstract first appeared for US patent application 20250117814 titled 'DYNAMIC FREQUENTLY ASKED QUESTIONS USING LARGE LANGUAGE MODELS
Original Abstract Submitted
exemplary embodiments include systems and methods for generating dynamic questions and answers for a customer of an ecommerce store, the systems and methods comprising: a database storing context information regarding products listed on the ecommerce store; a user interface element supported by the ecommerce store, configured to receive a query and further configured to populate an answer to the query and a predicted follow-up question; a server coupled to the user device; and a large language model coupled to the source database and the server. the large language model is configured to: generate an initial set of product-related questions using context information for products listed on the ecommerce store; receive the query; prepare a contextual response to the query using a pre-configured prompt, the query, and the information regarding the product stored in the at least one source database; and generate and display the contextual response and predicted follow-up question.