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20250232130. Dynamic Reconfigurat (The Toronto-Dominion Bank)

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DYNAMIC RECONFIGURATION OF DASHBOARD CONTENT BASED ON CALL PROGRESS

Abstract: an example operation may include one or more of identifying a first topic from a call actively in progress, displaying a dashboard on a user device on the call, wherein the dashboard comprises content related to the first topic, receiving discussion data from the call, determining that a focus of the call has shifted from the first topic to a second topic, executing an artificial intelligence (ai) model on the second topic, dynamically generating dashboard content based on the execution, and displaying the dynamically generated dashboard content to the dashboard on the user device.

Inventor(s): Linda Ling Tao, Anand Pandey, Prerak Trivedi

CPC Classification: G06F40/40 (ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models ))

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