APPARATUS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR OUTPUTTING A SOFTWARE DEVELOPMENT NETWORK ENVIRONMENT ESCALATE ACTION AGGREGATION INTERFACE COMPONENT TO A SOFTWARE DEVELOPMENT NETWORK ENVIRONMENT OPERATIONS ACTION INTERFACE

Abstract: apparatus, methods, and computer program products for outputting a software development network environment escalate action aggregation interface component to a software development network environment operations action interface in a network environment operation and escalation system are provided. a method may include accessing non-software development network environment escalate action data, determining a non-software development network environment escalate action characteristic set based at least in part on the non-software development network environment escalate action data, the non-software development network environment escalate action characteristic set indicative of at least one non-software development network environment escalate action item, generating a software development network environment escalate action aggregation interface component comprising the non-software development network environment escalate action item, and outputting the software development network environment escalate action aggregation interface component for rendering to a software development network environment operations action interface of a computing device.

Inventor(s): Gabriel David Tonin Raubenheimer, Andrea Leanne Olrich, Lauren Jessica Bradley, Shiveen Pandita, Julia Wai-Yan Wong, Bradley Jay Schoone, Christopher Charles Mann

CPC Classification: G06F8/77 (Software metrics)

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