VIRTUAL AI REPRESENTATIVE

Abstract: the present invention provides a method and system for communication between an artificially intelligent virtual representative and a user via both conversation and visual interaction. the invention encompasses several key components and processes that enable efficient and context-aware interactions between the virtual representative and the user. the system of the present invention includes a controller unit, large language model (llm) interactive-conversation unit, state manager unit, user input unit, action controller unit, vocalizer unit, knowledge base unit, user conversation encoder unit, and interrupt and user monitoring unit.

Inventor(s): Nasim Arianpoo, Ali Tajskandar, Alabin Jordan Carel Gutierrez Keever

CPC Classification: G06Q30/015 (Customer relationship services)

Search for rejections for patent application number 20250182134