20250182062. Representative Task Generat (Panasonic Well LLC)
REPRESENTATIVE TASK GENERATION AND CURATION
Abstract: systems and methods for automatically providing templates for the creation of projects and tasks based on messages exchanged between members and assigned representatives are provided. a system receives, in real-time, a set of messages between a member and a representative as the set of messages are being exchanged. the system, based on these messages, automatically identifies issue. the system can further identify one or more templates for defining a task that is performable to address the issue. the system can present the one or more templates such that, when a template is selected and used to define a task, the task can be performed to address the issue.
Inventor(s): Yoky Matsuoka, Nitin Viswanathan, Gwendolyn W. van der Linden, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
CPC Classification: G06Q10/1097 ({Task assignment})
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- Patent Applications
- Panasonic Well LLC
- CPC G06Q10/1097
- Yoky Matsuoka of Los Altos Hills CA US
- Nitin Viswanathan of San Francisco CA US
- Gwendolyn W. van der Linden of Redwood City CA US
- Malia Beaulieu of San Jose CA US
- Lingyun Liu of Sunnyvale CA US
- Benjamin Deming of Campbell CA US
- Sean Paterson of Mountain View CA US