20250173632. Methods Systems (UNITED AIRLINES, .)
Methods and Systems for Alternative Electronic Itinerary Generation Using Interactive Generative Artificial Intelligence
Abstract: response to interruption of a travel itinerary of a traveler, systems and methods configure an interactive generative artificial intelligence system to provide an electronic chat interface for a traveler and provide prompt responses to the traveler including information on the interruption and optionally an automatically rebooked itinerary. additionally, the interactive generative artificial intelligence system receives prompts based on prompt inputs from the traveler and accesses routing data corresponding to one or more alternative travel itineraries. the routing data may include different travel locations and different travel modes determined based on the prompt inputs provided by the traveler to the interactive generative artificial intelligence system. prompt responses containing information on alternative travel itineraries generated via interactive generative artificial intelligence system are displayed to the traveler.
Inventor(s): Julee Evans, Imran Ullah Mohammad, Robert Bence
CPC Classification: G06Q10/025 ({Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation})
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