DEVICE LOCKDOWN REMEDIATION IN ENTERPRISE LABS

Abstract: a method for providing a backup connection to a computing device for remediation after detecting network connection loss includes determining that a computing device has lost a network connection to an off-site management server. the method includes establishing a backup connection to a local server in response to determining that the computing device has lost connection to the off-site management server. the backup connection is a wired connection or a wireless connection and the local server is located on-site with the computing device. the method includes diagnosing, using a connectivity problem tool executing at least partially on the local server, a problem with connectivity between the computing device and the off-site management server, identifying, using the connectivity problem tool, one or more solutions directed at restoring connectivity between the computing device and the off-site management server, and executing the one or more solutions.

Inventor(s): Shyam Sareen, Rod D. Waltermann

CPC Classification: H04L41/0663 (Performing the actions predefined by failover planning, e.g. switching to standby network elements)

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