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20250168056. Intelligent Anomaly Detection (Twilio .)

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INTELLIGENT ANOMALY DETECTION AND RECOMMENDATION SYSTEMS

Abstract: a computing device can identify an anomaly based on metadata associated with network traffic messages corresponding to a particular account. after identifying the anomaly, the computing device can determine a failure score for the network traffic messages representing a failure rate for the message traffic. the computing device can determine a fluctuation score by comparing the network traffic messages in a current time period to a previous time period. the computing device can determine a sparsity score by analyzing the message traffic in a previous period of time. the computing device can generate an anomaly impact score based on the failure score, the fluctuation score, and the sparsity score and assign the anomaly to a severity bin based on the anomaly impact score.

Inventor(s): Michael Lasso, Darya Shcharbinskaya, Jiahui Cai, Alireza Farasat, Dmitry Rusanovsky, Amit Mahajan, Joshua Ramsden-Pogue, Mariana Simona Mihai, Peter Janovsky

CPC Classification: H04L41/0661 ({by reconfiguring faulty entities})

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