19018807. AUTOMATED ASSISTANT INVOCATION OF APPROPRIATE AGENT (GOOGLE LLC)
AUTOMATED ASSISTANT INVOCATION OF APPROPRIATE AGENT
Organization Name
Inventor(s)
Ilya Gennadyevich Gelfenbeyn of Sunnyvale CA US
Artem Goncharuk of Mountain View CA US
Pavel Sirotin of Sunnyvale CA US
AUTOMATED ASSISTANT INVOCATION OF APPROPRIATE AGENT
This abstract first appeared for US patent application 19018807 titled 'AUTOMATED ASSISTANT INVOCATION OF APPROPRIATE AGENT
Original Abstract Submitted
Invoking an agent during a dialog between a user and an automated assistant. Some implementations are directed to receiving, during a human-to-automated assistant dialog, natural language input of the user that indicates a desire to engage an agent, but that fails to indicate a particular agent to be engaged. Those implementations are further directed to selecting a particular agent from a plurality of available agents, and transmitting an invocation request to the selected particular agent. In some implementations an agent selection model can be utilized in selecting the particular agent, such as a machine learning model. The machine learning model can be trained to enable generation of output that indicates, for each of a plurality of available agents (and optionally intent(s) for those agents), a probability that the available agent (and optionally intent) will generate appropriate responsive content.
