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19018378. INTERACTION EVENT DETAILS USING SEARCH SERVICES (Truist Bank)

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INTERACTION EVENT DETAILS USING SEARCH SERVICES

Organization Name

Truist Bank

Inventor(s)

Nagaraja Hebbar of Atlanta GA US

Sweta Sharan of Atlanta GA US

Narayan Kapil of Charlotte NC US

INTERACTION EVENT DETAILS USING SEARCH SERVICES

This abstract first appeared for US patent application 19018378 titled 'INTERACTION EVENT DETAILS USING SEARCH SERVICES

Original Abstract Submitted

A search query can be resolved efficiently using stored key information in a data cache. A system can receive a search query via an application programming interface (API). The search query can comprise a set of query parameters. The system can select at least one interaction event search service. The system can identify a plurality of interaction events relevant to the search query. Each interaction event can include a description and key information used to locate each interaction event. The system can retrieve the key information for each interaction event. The system can store, in a data cache, the key information for each interaction event. Subsequent to retrieving the key information, the system can retrieve, using at least a portion of the key information, descriptions of a first portion of interaction events. Additionally, the system can transmit the descriptions of the first portion of interaction events to the user.

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