18893382. Transmitting Identifier of Industrial Automation Device Via Voice Communication Session (ABB SCHWEIZ AG)

Transmitting Identifier of Industrial Automation Device Via Voice Communication Session

Organization Name

ABB SCHWEIZ AG

Inventor(s)

Mikko Kohvakka of Helsinki FI

Zhongliang Hu of Espoo FI

Transmitting Identifier of Industrial Automation Device Via Voice Communication Session

This abstract first appeared for US patent application 18893382 titled 'Transmitting Identifier of Industrial Automation Device Via Voice Communication Session

Original Abstract Submitted

A method including receiving, by a user device, information indicating at least: a phone number of a remote support device, and an identifier of an industrial automation device; initiating, by the user device, a voice communication session with the remote support device by using the phone number of the remote support device; and transmitting, by the user device, to the remote support device, via the voice communication session, at least the identifier of the industrial automation device.