Email Processing for Improved Authentication Question Accuracy

Organization Name

Capital One Services, LLC

Inventor(s)

Viraj Chaudhary of Katy TX (US)

Vyjayanthi Vadrevu of Pflugerille TX (US)

Tyler Maiman of Melville NY (US)

David Septimus of New York NY (US)

Samuel Rapowitz of Roswell CA (US)

Jenny Melendez of Falls Church VA (US)

Joshua Edwards of Philadelphia PA (US)

Email Processing for Improved Authentication Question Accuracy

This abstract first appeared for US patent application 18884552 titled 'Email Processing for Improved Authentication Question Accuracy

Original Abstract Submitted

Methods, systems, and apparatuses are described herein for improving the accuracy of authentication questions using e-mail processing. A request for access to an account may be received from a user device. A plurality of organizations may be identified. One or more e-mail associated with the account may be identified. The e-mails may be processed to identify one or more organizations that correspond to transactions conducted by a user. A modified plurality of organizations may be generated by removing, from the plurality of organizations, the one or more organizations. An authentication question may be generated and provided to the user device. A response to the authentication question may be received, and the user device may be provided access based on the response.