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18827486. SMART TOWING ASSISTANT (State Farm Mutual Automobile Insurance Company)

From WikiPatents

SMART TOWING ASSISTANT

Organization Name

State Farm Mutual Automobile Insurance Company

Inventor(s)

Brian N. Harvey of Bloomington IL (US)

SMART TOWING ASSISTANT

This abstract first appeared for US patent application 18827486 titled 'SMART TOWING ASSISTANT

Original Abstract Submitted

A smart towing assistant provides towing-related information to a user associated with towing of a towable object by a vehicle. A chatbot of the smart towing assistant engages in a conversation with the user to answer towing-related questions and provide towing-related information, including towing-related safety information, steering and driving information, and information related to towing insurance. The smart towing assistant may also detect instances of towing activity, and corresponding towing usage information can be used to determine billing amounts associated with usage-based towing insurance. The smart towing assistant may also provide lane assist detection associated with towing of a towable object by a vehicle, to alert a driver of detected towing-related safety issues.

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