18753974. REMOTE SYSTEM AND METHOD (CANON KABUSHIKI KAISHA)
REMOTE SYSTEM AND METHOD
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REMOTE SYSTEM AND METHOD
This abstract first appeared for US patent application 18753974 titled 'REMOTE SYSTEM AND METHOD
Original Abstract Submitted
A remote system in a network device diagnosis system that diagnoses an abnormality in a network device includes an acceptance unit configured to accept login of a user to the remote system, and a provision unit configured to provide a log-in user having logged in to the remote system with a diagnosis result screen for the network device, wherein on the diagnosis result screen, in a case where the network device supports acceptance of an operation via a network and an authority of the log-in user is an authority required to execute an operation necessary for the network device, control for accepting an instruction of the operation for the network device via the network is executed.