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18671311. System and Method for Automating Remediation (The Toronto-Dominion Bank)

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System and Method for Automating Remediation

Organization Name

The Toronto-Dominion Bank

Inventor(s)

Arash Deljavan Farshi of Richmond Hill CA

Adam Cowin of Kingston CA

Arthur Bydon of Toronto CA

Gilbert Chang of Toronto CA

Zheng Wang of Toronto CA

System and Method for Automating Remediation

This abstract first appeared for US patent application 18671311 titled 'System and Method for Automating Remediation

Original Abstract Submitted

A system, device and method are provided for at least in part automating remediation in an enterprise system. An illustrative method includes receiving a request to perform an action, the action requiring at least one of a plurality of subsystems to be completed. The plurality of subsystems include employee and customer subsystems. The method includes transmitting an event, based on the request, to the at least one of a plurality of subsystems via an event subsystem. The method includes with an automated remediation platform: monitoring events sent from the at least one of a plurality of subsystems to the event subsystem to detect a failure; and in response to detecting the failure, generating a trigger event for consumption by the event subsystem. The method includes in response to receiving the trigger event, transmitting a remediation event for consumption by the at least one of a plurality of subsystems.

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