18499366. PRIORITIZATION OF CALL HOME DATA (INTERNATIONAL BUSINESS MACHINES CORPORATION)
PRIORITIZATION OF CALL HOME DATA
Organization Name
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor(s)
STEPHANIE CARYS Shum of WAPPINGERS FALLS NY US
PATRICK JOHN Clas of PINE PLAINS NY US
PASQUALE A. Catalano of WALLKILL NY US
PRIORITIZATION OF CALL HOME DATA
This abstract first appeared for US patent application 18499366 titled 'PRIORITIZATION OF CALL HOME DATA
Original Abstract Submitted
Problem analysis data associated with a defect of a computing system is received. A priority value of the problem analysis data is determined based on usage data of previous problem analysis data associated with the defect, a size of the problem analysis data, and a confidence score associated with the previous problem analysis data. The problem analysis data is determined to be included in a data collection based on the priority value. The problem analysis data is stored in the data collection.