18492598. AUTO-TRANSLATION SYSTEM FOR VOICEMAIL TRANSCRIPTIONS (T-Mobile USA, Inc.)
AUTO-TRANSLATION SYSTEM FOR VOICEMAIL TRANSCRIPTIONS
Organization Name
Inventor(s)
Dhurjati Brahma of Bellevue WA US
Chingming Chao of Bellevue WA US
AUTO-TRANSLATION SYSTEM FOR VOICEMAIL TRANSCRIPTIONS
This abstract first appeared for US patent application 18492598 titled 'AUTO-TRANSLATION SYSTEM FOR VOICEMAIL TRANSCRIPTIONS
Original Abstract Submitted
The disclosed technology includes a voicemail translation service of a telecommunications network. The voicemail translation service can receive a voicemail message communicated from a calling party to a called party. The voicemail translation service calls an application programming interface (API) to upload the voicemail message to a transcription service, which completes transcription of the voicemail message in a default language. In response to determining that the default language of the completed transcription does not match a target language of the called party, the voicemail translation service triggers another API to generate a translation of the transcription in accordance with the target language. The voicemail translation service then stores the translated transcription in a voicemail storage system that is accessible by the called party.