18481971. GenAI LETTER OF CONFIRMATION OF BENEFITS (The Toronto-Dominion Bank)
GenAI LETTER OF CONFIRMATION OF BENEFITS
Organization Name
Inventor(s)
Shahriar Taheri of Newmarket CA
GenAI LETTER OF CONFIRMATION OF BENEFITS
This abstract first appeared for US patent application 18481971 titled 'GenAI LETTER OF CONFIRMATION OF BENEFITS
Original Abstract Submitted
An example operation may include one or more of storing a data store of credit card documentation, conversing with a user via a chatbot within a chat window of a software application, wherein the conversing comprises receiving natural language inputs with requests for information about a payment card, identifying a benefit obtained by the user based on the conversation, executing a large language model (LLM) on the identified benefit and the data store of the credit card documentation to generate a letter of confirmation, and generating an electronic message with the letter of confirmation attached, and transmitting the electronic message to a user device.
