18481132. GENERATING A CALL SCRIPT BASED ON CONVERSATION (The Toronto-Dominion Bank)
GENERATING A CALL SCRIPT BASED ON CONVERSATION
Organization Name
Inventor(s)
John Jong-Suk Lee of Toronto CA
GENERATING A CALL SCRIPT BASED ON CONVERSATION
This abstract first appeared for US patent application 18481132 titled 'GENERATING A CALL SCRIPT BASED ON CONVERSATION
Original Abstract Submitted
An example operation may include one or more of receiving a conversation of a user, identifying a goal of the user from the conversation, identifying a different user that is associated with the identified goal of the conversation, generating a call script comprising a description of content therein to be discussed with a different user based on execution of a generative artificial intelligence (GenAI) model on the identified goal, and integrating the call script into a digital calendar of the different user.