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18467925. SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING (INTERNATIONAL BUSINESS MACHINES CORPORATION)

From WikiPatents

SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING

Organization Name

INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor(s)

Zachary A. Silverstein of Georgetown TX US

Logan Bailey of Atlanta GA US

Martin G. Keen of Cary NC US

Tiberiu Suto of Franklin NY US

SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING

This abstract first appeared for US patent application 18467925 titled 'SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING

Original Abstract Submitted

Described is a method for generating graphics in a user interface corresponding to options provided by an interactive voice response component by determining an interactive voice response (IVR) component is active on a call initiated by a user. The method identifying a various options provided by the IVR component with respect to a keypad in a user interface on a touchscreen of a device and displaying a graphic for each option from the various options provided by the IVR component. In response to receiving a graphic selection for the plurality options from a user, sending an option selection corresponding to the graphic selection to the IVR component.

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