18467925. SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING (INTERNATIONAL BUSINESS MACHINES CORPORATION)
SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING
Organization Name
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor(s)
Zachary A. Silverstein of Georgetown TX US
Tiberiu Suto of Franklin NY US
SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING
This abstract first appeared for US patent application 18467925 titled 'SPEECH TO TEXT TOUCHSCREEN GRAPHICS RENDERING
Original Abstract Submitted
Described is a method for generating graphics in a user interface corresponding to options provided by an interactive voice response component by determining an interactive voice response (IVR) component is active on a call initiated by a user. The method identifying a various options provided by the IVR component with respect to a keypad in a user interface on a touchscreen of a device and displaying a graphic for each option from the various options provided by the IVR component. In response to receiving a graphic selection for the plurality options from a user, sending an option selection corresponding to the graphic selection to the IVR component.