SELF-SERVICE POINT-OF-SALE TERMINAL

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SELF-SERVICE POINT-OF-SALE TERMINAL - A simplified explanation of the abstract

This abstract first appeared for US patent application 18443140 titled 'SELF-SERVICE POINT-OF-SALE TERMINAL

Simplified Explanation: The patent application describes a self-service point-of-sale terminal that includes two display units, one facing the customer and the other facing a camera capturing the customer's actions. The terminal is designed to display information about purchased items on one display unit and show video footage of the customer on the other.

The self-service point-of-sale terminal includes a control unit, two display units, and a peripheral interface.
The peripheral interface is connected to a camera that captures video of the customer operating the terminal.
The control unit registers items in a sales transaction and displays information about the items on one display unit.
The control unit also shows at least a part of the video footage received from the camera on the second display unit.

Potential Applications: 1. Retail stores for self-checkout systems. 2. Fast-food restaurants for automated ordering and payment. 3. Entertainment venues for ticketing and entry processes.

Problems Solved: 1. Enhances customer experience by providing visual feedback during transactions. 2. Improves security by monitoring customer actions at the terminal.

Benefits: 1. Streamlines the checkout process for customers. 2. Increases efficiency and accuracy in sales transactions. 3. Enhances security measures by monitoring customer interactions.

Commercial Applications: The technology can be used in retail stores, restaurants, and entertainment venues to improve customer service, streamline transactions, and enhance security measures.

Questions about Self-Service Point-of-Sale Terminal: 1. How does the self-service point-of-sale terminal improve customer experience? 2. What are the potential applications of this technology in different industries?

Frequently Updated Research: Stay updated on advancements in self-service technology, customer interaction monitoring, and security measures in retail environments.

Original Abstract Submitted

According to an embodiment, a self-service point-of-sale terminal includes a control unit configured to register an item in a sales transaction, a first display unit facing a customer operating the terminal in the sales transaction, a second display unit facing the customer operating the terminal in the sales transaction, and a peripheral interface connected to the control unit. The peripheral interface is configured to receive video of the customer operating the terminal from a camera. The control unit is configured to cause the first display unit to display information about the registered item, and cause the second display unit to display at least a part of the video received by the peripheral interface.