REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD

Organization Name

TOYOTA JIDOSHA KABUSHIKI KAISHA

Inventor(s)

Rio Suda of Toyota-shi (JP)

Hirofumi Momose of Numazu-shi (JP)

Junji Kawamuro of Susono-shi (JP)

Shuichi Tamagawa of Kitanagoya-shi (JP)

Kosuke Akatsuka of Mishima-shi (JP)

Yuki Suehiro of Susono-shi (JP)

Naofumi Kobayashi of Gotemba-shi (JP)

REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD - A simplified explanation of the abstract

This abstract first appeared for US patent application 18396127 titled 'REMOTE SUPPORT SYSTEM AND REMOTE SUPPORT METHOD

The abstract describes a patent application for a remote support system that assists a moving body by acquiring and presenting video footage to a remote supporter. The system can handle abnormalities in the video by resolving them or providing substitute footage.

The remote support system includes processing circuitry
Acquires video footage from an infrastructure camera in a target area
Presents the video to a remote supporter for assistance
Executes an abnormality handling process when issues arise in the video
Can provide substitute video footage to the remote supporter

Potential Applications: - Remote assistance for moving objects or individuals - Surveillance and monitoring in target areas - Support for maintenance or troubleshooting tasks

Problems Solved: - Providing real-time support for moving bodies - Handling abnormalities in video footage efficiently - Enhancing remote communication and assistance capabilities

Benefits: - Improved remote support for moving objects - Quick resolution of abnormalities in video footage - Enhanced efficiency in troubleshooting and maintenance tasks

Commercial Applications: Title: "Enhanced Remote Support System for Moving Bodies" This technology could be used in industries such as logistics, security, and healthcare for remote monitoring and assistance. It could also be valuable for companies offering technical support services.

Questions about the technology: 1. How does the system handle abnormalities in the video footage? - The system executes an abnormality handling process to resolve issues or provide substitute footage. 2. What are the potential applications of this remote support system? - The system can be used for remote assistance, surveillance, and maintenance tasks in various industries.

Original Abstract Submitted

A remote support system performs a remote support of a moving body. The remote support system includes processing circuitry. The processing circuitry is configured to acquire, via communication, a first video shot with a first infrastructure camera installed in a target area in which the moving body moves. The processing circuitry is configured to present the first video to a remote supporter to perform the remote support for the moving body. When an abnormality occurs in the first video, the processing circuitry is configured to execute an abnormality handling process to resolve the abnormality in the first video or to present a substitute video to the remote supporter instead of the first video.