18335855. VALIDATING ANSWERS FROM AN ARTIFICIAL INTELLIGENCE CHATBOT (INTERNATIONAL BUSINESS MACHINES CORPORATION)
VALIDATING ANSWERS FROM AN ARTIFICIAL INTELLIGENCE CHATBOT
Organization Name
INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor(s)
James Nash of Lewisville TX (US)
VALIDATING ANSWERS FROM AN ARTIFICIAL INTELLIGENCE CHATBOT
This abstract first appeared for US patent application 18335855 titled 'VALIDATING ANSWERS FROM AN ARTIFICIAL INTELLIGENCE CHATBOT
Original Abstract Submitted
Provided are a computer program product, system, and method for validating answers from an artificial intelligence chatbot. An answer is received to a question submitted to the artificial intelligence chatbot. A database is searched using keywords from the answer to obtain a reference for the answer. A similarity score is calculated between the answer and the reference. A determination is made as to whether the similarity score exceeds a threshold value. Answer information indicates that the answer is valid in response to the similarity score exceeding the threshold value or that the answer is invalid in response to the similarity score not exceeding the threshold value. An answer report indicating whether the answer is valid or invalid to transmit to a user a user that submitted the question to render.