18294682. METHOD FOR ARRANGING VEHICLE-RELATED SERVICES, AND FLEET MANAGEMENT PLATFORM (MERCEDES-BENZ GROUP AG)
METHOD FOR ARRANGING VEHICLE-RELATED SERVICES, AND FLEET MANAGEMENT PLATFORM
Organization Name
Inventor(s)
Christian Warth of Besigheim DE
METHOD FOR ARRANGING VEHICLE-RELATED SERVICES, AND FLEET MANAGEMENT PLATFORM
This abstract first appeared for US patent application 18294682 titled 'METHOD FOR ARRANGING VEHICLE-RELATED SERVICES, AND FLEET MANAGEMENT PLATFORM
Original Abstract Submitted
Vehicle-related services are arranged by a vehicle determining a service need and transmitting it together with additional data to a central management device. A service provider offers at least one service and transmits service provision information connected with providing the service to the central management device. The central management device produces a contact between the vehicle and the surface provider to provide the service. The vehicle belongs to a vehicle fleet. The additional data includes at least one use of the vehicle planned within a pre-determined period of time. The central management device automatically suggests or books an appointment for the vehicle for the provision of the service, taking into account the planned use of the vehicle and the service provision information, such that a downtime for the vehicle due to the provision of the service and/or costs associated with the operation of the vehicle fleet can be minimized.