18062093. INFORMATION PROCESSING APPARATUS AND IMAGE FORMING APPARATUS simplified abstract (CANON KABUSHIKI KAISHA)
INFORMATION PROCESSING APPARATUS AND IMAGE FORMING APPARATUS
Organization Name
Inventor(s)
INFORMATION PROCESSING APPARATUS AND IMAGE FORMING APPARATUS - A simplified explanation of the abstract
This abstract first appeared for US patent application 18062093 titled 'INFORMATION PROCESSING APPARATUS AND IMAGE FORMING APPARATUS
Simplified Explanation
The patent application describes an information processing apparatus that communicates with an image forming apparatus. The information processing apparatus acquires error information and maintenance information from the image forming apparatus and stores it in memory.
- The information processing apparatus acquires error information and maintenance information from an image forming apparatus.
- The acquired error information is stored in memory.
- The controller of the information processing apparatus determines first error information based on the maintenance information and second error information by excluding the first error information from the stored error information.
- The error part of the image forming apparatus is determined based on the second error information.
Potential applications of this technology:
- This technology can be used in office environments where image forming apparatuses are commonly used, such as printers and copiers.
- It can be applied in manufacturing facilities where image forming apparatuses are used for labeling or printing on products.
- This technology can also be used in service centers or maintenance departments to efficiently diagnose and repair image forming apparatuses.
Problems solved by this technology:
- The information processing apparatus helps in identifying errors that occur during maintenance work on the image forming apparatus.
- It simplifies the process of determining the error part of the image forming apparatus by excluding errors that occurred during maintenance work.
Benefits of this technology:
- The information processing apparatus improves the efficiency of maintenance work by providing accurate error information.
- It reduces the time and effort required to diagnose and repair image forming apparatuses.
- This technology helps in minimizing downtime of image forming apparatuses, leading to increased productivity.
Original Abstract Submitted
An information processing apparatus which communicates with an image forming apparatus that forms an image on a sheet, the information processing apparatus includes: an acquisition unit configured to acquire error information about an error that has occurred in the image forming apparatus, and maintenance information about maintenance work performed on the image forming apparatus; a memory configured to store a plurality of pieces of error information acquired by the acquisition unit; and a controller. The controller is configured to: determine, from the plurality of pieces of error information stored in the memory, based on the maintenance information, first error information about an error that has occurred during the maintenance work; and determine an error part of the image forming apparatus based on second error information obtained by excluding the first error information from the plurality of pieces of error information stored in the memory.
