17823728. RESOLVING MISPLACED ITEMS IN PHYSICAL RETAIL STORES simplified abstract (Micron Technology, Inc.)
RESOLVING MISPLACED ITEMS IN PHYSICAL RETAIL STORES
Organization Name
Inventor(s)
Saideep Tiku of Folsom CA (US)
RESOLVING MISPLACED ITEMS IN PHYSICAL RETAIL STORES - A simplified explanation of the abstract
This abstract first appeared for US patent application 17823728 titled 'RESOLVING MISPLACED ITEMS IN PHYSICAL RETAIL STORES
Simplified Explanation
The abstract describes a patent application for an extended reality (XR) device that helps users find misplaced items in a physical retail store by providing in-store navigation cues.
- XR device receives a request from a server to resolve a misplaced item in a physical retail store.
- Device notifies the user of the request and allows them to accept it.
- Once accepted, the device transmits the acceptance to the server.
- Device provides in-store navigation cues to guide the user to the misplaced item using audio-visual cues.
Potential Applications
- Retail stores can use this technology to improve customer experience by helping them find misplaced items quickly and easily.
- This technology can also be used in other industries such as warehouses or museums to help users locate specific items or exhibits.
Problems Solved
- Helps users save time and effort in searching for misplaced items in a large retail store.
- Reduces frustration and improves overall shopping experience for customers.
Benefits
- Improved customer satisfaction and loyalty.
- Increased efficiency in locating misplaced items.
- Enhanced user experience with the use of XR technology.
Original Abstract Submitted
In some implementations, an extended reality (XR) device may receive, from a server, a request to resolve an item that is misplaced in a physical retail store, wherein the request indicates a misplaced location associated with the item. The XR device may provide, via an interface, a notification of the request, wherein the notification includes an option to accept the request. The XR device may receive, via the interface, an indication that the request has been accepted. The XR device may transmit, to the server, the indication that the request has been accepted. The XR device may provide, via the interface, an in-store navigation path to direct a user of the XR device via overlayed audio-visual cues to the misplaced location to pick up the item.
