Zoom Video Communications, Inc. patent applications on September 19th, 2024
Patent Applications by Zoom Video Communications, Inc. on September 19th, 2024
Zoom Video Communications, Inc.: 3 patent applications
Zoom Video Communications, Inc. has applied for patents in the areas of G06F9/455 (1), H04L65/65 (1), H04L12/18 (1), G10L15/08 (1), G10L15/26 (1) G06F9/45558 (1), H04L12/1831 (1), H04M3/5116 (1)
With keywords such as: packet, telephone, call, device, engagement, queue, stream, calling, utterances, and media in patent application abstracts.
Patent Applications by Zoom Video Communications, Inc.
Inventor(s): Xingzhi Luo of Sunnyvale CA (US) for zoom video communications, inc., Daoquan Ye of Hangzhou (CN) for zoom video communications, inc.
IPC Code(s): G06F9/455, H04L65/65
CPC Code(s): G06F9/45558
Abstract: calls run through a virtual desktop infrastructure server are enhanced by opening a media channel between a personal computing device and a media server for a call initiated using a virtual desktop infrastructure server. a first stream of media data for the call is merged with a second stream of media data for the call in a single virtual channel of the protocol using a first packet queue to store packets of the first stream and a second packet queue to store packets of the second stream as the packets await transmission. a first packet of media data of the first stream is pushed into the first packet queue. a fill level of the first packet queue is compared to a first congest threshold associated with the first packet queue. responsive to the fill level exceeding the first congest threshold, a congestion mitigation measure is invoked.
Inventor(s): Stephen Muchovej of Bishop CA (US) for zoom video communications, inc., Min Xiao-Devins of San Jose CA (US) for zoom video communications, inc.
IPC Code(s): H04L12/18, G10L15/08, G10L15/26
CPC Code(s): H04L12/1831
Abstract: in one embodiment, the system connects to a communication session with a number of participants; receives a transcript of a conversation between the participants; extracts utterances from the transcript; associates a subset of the utterances with a first group of speakers and the remaining subset of the utterances with a second group of speakers; calculates one or more statistical metrics for a number of engagement metrics based on the utterances of the first group of speakers and the utterances of the second group of speakers; assigns a weight to each of the engagement metrics; determines an engagement score for the communication session based on the assigned weights for the engagement metrics; and presents, to one or more users, the engagement score for the communication session.
Inventor(s): Walter F. C. Anderson of Santa Cruz CA (US) for zoom video communications, inc., Vi Dinh Chau of Seattle WA (US) for zoom video communications, inc.
IPC Code(s): H04M3/51, H04M3/42
CPC Code(s): H04M3/5116
Abstract: location determination and telephone number distribution for emergency calls is enabled by a telephony system which maintains multiple pools of telephone numbers. each pool corresponds to a different region such that the pools of telephone numbers are defined at the region-level rather than at the site-level. the telephony system determines the location of a calling device initiating an emergency call regardless of whether the calling device is at a known site. based on the determined location of the calling device, one of the pools of telephone numbers which corresponds to that location is selected. the telephony system thereafter distributes a telephone number for the calling device to use for the emergency call from that selected pool of telephone numbers to facilitate an emergency call between the calling device and a local public safety answering point.
Zoom Video Communications, Inc. patent applications on September 19th, 2024
