Zoom Video Communications, Inc. patent applications on June 6th, 2024
Patent Applications by Zoom Video Communications, Inc. on June 6th, 2024
Zoom Video Communications, Inc.: 7 patent applications
Zoom Video Communications, Inc. has applied for patents in the areas of H04L65/403 (4), H04L67/01 (2), G06Q30/016 (2), G06V40/20 (2), H04L67/02 (2)
With keywords such as: conference, video, contact, center, service, based, server, image, event, and virtual in patent application abstracts.
Patent Applications by Zoom Video Communications, Inc.
Inventor(s): Xingzhi Luo of Sunnyvale CA (US) for zoom video communications, inc., Xiaofei Wang of Hangzhou (CN) for zoom video communications, inc., Haibing Xu of Milpitas CA (US) for zoom video communications, inc., Daoquan Ye of Hangzhou (CN) for zoom video communications, inc.
IPC Code(s): G06F9/451, G06F9/455, G06F11/36, H04L65/80, H04L67/08
Abstract: calls run through a virtual desktop infrastructure server are enhanced by testing communication network conditions and selecting, based on the test results, a media channel from a set of supported media channels, including a media channel that is routed through the virtual desktop infrastructure server and encapsulated in a protocol for exchanging data for virtual desktop applications and a more direct media channel that uses a network socket pair between a media server and a personal computing device and bypasses the virtual desktop infrastructure server. in some implementations, call data of multiple types and/or from multiple sources are merged into a single virtual channel of the protocol for exchanging data for virtual desktop applications.
Inventor(s): Jin Li of Los Gatos CA (US) for zoom video communications, inc., Xu Hua Li of San Jose CA (US) for zoom video communications, inc.
IPC Code(s): G06Q30/016
Abstract: a contact center service is configured, deployed, and operated for a limited term in connection with an event. configurations to provide a contact center service for an event are defined according to a term of the event and one or more service features available for attendees of the event to use. the contact center service is deployed at or prior to the start of the term of the event according to the configurations. responsive to deploying the contact center service, the service features are facilitated via the contact center service, such as to enable contact center engagements between agents and users as event attendees. the contact center service is eventually terminated based on an expiration of the term. contact center as a service software used to configure, deploy, and operate the contact center service may be integrated with an event system used to implement the event.
20240185384.Video Bandwidth Optimization_simplified_abstract_(zoom video communications, inc.)
Inventor(s): Tianming Gu of Hangzhou (CN) for zoom video communications, inc., Dewang Hou of Hangzhou (CN) for zoom video communications, inc., Bo Ling of Saratoga CA (US) for zoom video communications, inc., Xiran Wang of San Jose CA (US) for zoom video communications, inc., Huixi Zhao of San Jose CA (US) for zoom video communications, inc.
IPC Code(s): G06T3/4053, G06T3/4046, G06V10/77
Abstract: video bandwidth optimization may be implemented using video resolution downscaling and upscaling in a video communications platform. video bandwidth optimization may include receiving a first video stream comprising first multiple image frames at a first resolution. a video stream may be generated at a second resolution higher than the first resolution using a trained machine learning network. a user interface may display the video stream.
Inventor(s): Vi Dinh Chau of Seattle WA (US) for zoom video communications, inc.
IPC Code(s): H04L12/18, G06V10/50, G06V40/20
Abstract: video data from audience participants reacting to a speaker participation during a conference is obtained. the video data is processed to detect and recognize reactions based on a speaker presentation. sentiment types are determined for the recognized reactions in view of a context of the speaker presentation. an engagement level is determined based on aggregated sentiment types for the audience participants. a real-time recommendation output is presented based on the engagement level. the real-time recommendation output provides suggestive actions for the speaker participant based on a positive or negative engagement level.
Inventor(s): Ross Douglas Mayfield of San Jose CA (US) for zoom video communications, inc., Yoshifumi Takebuchi of San Jose CA (US) for zoom video communications, inc.
IPC Code(s): H04L65/403, H04L67/01, H04L67/02
Abstract: system and methods for running conference applications before, during, and after a network conference. in an embodiment, a method is provided for running a conference application before joining a network conference. the method includes activating a client application, selecting a conference application from a plurality of conference applications, running the conference application from the client application before joining a network conference, and joining the network conference using the client application.
Inventor(s): Vi Dinh Chau of Seattle WA (US) for zoom video communications, inc., Jin Li of Los Gatos CA (US) for zoom video communications, inc., Xu Hua Li of San Jose CA (US) for zoom video communications, inc.
IPC Code(s): H04M3/51, H04L65/1093, H04L65/1096, H04L65/403
Abstract: a virtual waiting room is established for users awaiting contact center agent interactions. a favorable indication of a second user of the users is received in the virtual waiting room from at least one first user of the users. the position of the second user in a contact center queue is modified based on the favorable indication. the position of the second user in the contact center queue may be modified based on a total number of the favorable indications of the second user. the favorable indication may be received based on a communication between the first user and the second user in a chat session that includes at least a subset of the users.
20240187552.Video Conference Image Correction_simplified_abstract_(zoom video communications, inc.)
Inventor(s): Reed Hunter Allen of Medford OR (US) for zoom video communications, inc., Shane Paul Springer of Oregon City OR (US) for zoom video communications, inc.
IPC Code(s): H04N7/15, G06V10/24, G06V10/60, G06V10/82, H04L12/18, H04N7/14
Abstract: image correction is performed to improve the quality of video content from a conference room device during a video conference. a server receives an image from a video feed of a conference room device connected to a video conference for transmission to a remote device connected to the video conference. the server identifies, using an improvement detection engine, a modification for the image. the server transmits the modification to an image correction engine configured to generate a corrected image based on the modification. the server receives the corrected image from the image correction engine. the server transmits the corrected image to the remote device for display.
Zoom Video Communications, Inc. patent applications on June 6th, 2024
