Zoom Video Communications, Inc. patent applications on August 8th, 2024

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Patent Applications by Zoom Video Communications, Inc. on August 8th, 2024

Zoom Video Communications, Inc.: 4 patent applications

Zoom Video Communications, Inc. has applied for patents in the areas of H04L12/18 (2), G06F21/62 (1), G06F3/0482 (1), H04L9/06 (1), H04L9/40 (1) G06F21/6245 (1), H04L12/1831 (1), H04M3/362 (1), H04M3/5166 (1)

With keywords such as: device, client, time, call, data, replay, virtual, segment, during, and input in patent application abstracts.



Patent Applications by Zoom Video Communications, Inc.

20240265136. SECURING SENSITIVE INFORMATION DETERMINED IN AN INPUT MESSAGE_simplified_abstract_(zoom video communications, inc.)

Inventor(s): Shane Paul Springer of Oregon City OR (US) for zoom video communications, inc., Thomas Noble of Murfreesboro TN (US) for zoom video communications, inc.

IPC Code(s): G06F21/62, G06F3/0482, H04L9/06, H04L9/40, H04L12/18, H04L51/18, H04L67/306

CPC Code(s): G06F21/6245



Abstract: techniques for securing sensitive information determined in an input message are disclosed. in an example method, a computing device receives, from a first client device, an input message. the computing device determines that at least a portion of the input message includes sensitive information. the computing device outputs a command to cause the input message to be displayed by a second client device according to one or more security controls.


20240267245. INSTANT REPLAY FOR VIDEO CONFERENCES_simplified_abstract_(zoom video communications, inc.)

Inventor(s): Brendan James ITTELSON of San Jose CA (US) for zoom video communications, inc., Timothy Slagle of Boiling Springs SC (US) for zoom video communications, inc.

IPC Code(s): H04L12/18

CPC Code(s): H04L12/1831



Abstract: techniques for instant replay in virtual meetings are disclosed. in an example, a method involves receiving, by a virtual conference provider from a first client device of a set of client devices connected to a virtual meeting, a request for a replay segment from a second client device. the method further involves transmitting the request for the replay segment to the second client device during the virtual meeting. the method further involves receiving replay segment data from the second client device during the virtual meeting. the replay segment data includes data recorded by the second client device during the virtual meeting. the method further involves transmitting the replay segment data to the first client device.


20240267457. Predicting Call Volume Using Call Volume Data_simplified_abstract_(zoom video communications, inc.)

Inventor(s): Davide Giovanardi of Stanford CA (US) for zoom video communications, inc., Andrew Miller-Smith of Chicago IL (US) for zoom video communications, inc.

IPC Code(s): H04M3/36, G06N20/00, H04M3/523

CPC Code(s): H04M3/362



Abstract: a machine learning model (e.g., including a deep learning neural network) with learned embeddings is applied to time series data with associated metadata to obtain predictions of the time series value. for example, a call volume in a period of time may be predicted based on call volume data for a sequence of time bins in a window of preceding time. time bins may be associated with respective metadata, such as day of week, hour of day, day of month, holiday, part of business cycle, weather, and/or tide. these pieces of metadata may be mapped to embedding vectors using trained embedding functions. the resulting embedding vectors may be input to a neural network along with the corresponding time series data (e.g., call volumes) to make a prediction for future time bin. for example, the prediction may be used to provision servers in a network infrastructure.


20240267463. Transcribing Interactive Voice Response Menu Options To Generate Visualizations During A Call_simplified_abstract_(zoom video communications, inc.)

Inventor(s): Vi Dinh Chau of Seattle WA (US) for zoom video communications, inc.

IPC Code(s): H04M3/51, G10L15/26, H04M1/72469, H04M3/493, H04M3/56

CPC Code(s): H04M3/5166



Abstract: a method includes connecting a call from a client device to a destination having an interactive voice response service; transcribing audio from the destination during the call to identify menu options of the interactive voice response service; generating visualizations representing the menu options; and outputting the visualizations to a display associated with the client device. a system includes a telephony system, an automatic speech recognition processing tool, and a visualization output generation tool. the telephony system connects a call from a client device to a destination having an interactive voice response service. the automatic speech recognition processing tool transcribes audio from the destination during the call to identify menu options of the interactive voice response service. the visualization output generation tool generates visualizations representing the menu options. the telephony system outputs the visualizations to a display associated with the client device.


Zoom Video Communications, Inc. patent applications on August 8th, 2024