Twilio Inc. patent applications on November 14th, 2024

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Patent Applications by Twilio Inc. on November 14th, 2024

Twilio Inc.: 2 patent applications

Twilio Inc. has applied for patents in the areas of G06F40/279 (1), G06F16/65 (1), G06N20/00 (1), H04L67/10 (1), H04L67/1095 (1) G06F40/279 (1), H04L67/10 (1)

With keywords such as: state, update, application, object, provided, local, dss, rate, interest, and information in patent application abstracts.



Patent Applications by Twilio Inc.

20240378384. TOOL FOR CATEGORIZING AND EXTRACTING DATA FROM AUDIO CONVERSATIONS_simplified_abstract_(twilio inc.)

Inventor(s): Alfredo Láinez Rodrigo of Madrid (ES) for twilio inc., Tyler Cole of Diamond Bar CA (US) for twilio inc., Umair Akeel of San Ramon CA (US) for twilio inc., Luke Percival de Oliveira of San Francisco CA (US) for twilio inc.

IPC Code(s): G06F40/279, G06F16/65, G06N20/00

CPC Code(s): G06F40/279



Abstract: methods, systems, and computer programs are presented for classifying information in conversations and extracting information from the conversations. an engagement intelligence platform (eip) analyzes transcripts of conversations to find different states and information associated with each of the states (e.g., identification that the interest rate was quoted, and the quoted value of the interest rate). the eip analyzes the conversation and labels (e.g., “tags”) the text where the conversation associated with the label took place, such as, “an interest rate was provided.” the labels are customizable, so each client can define its own labels based on business needs. further, the eip extracts data from the conversation (e.g., the interest rate is “3%”).


20240380811. SYSTEM AND METHOD FOR SIGNALING THROUGH DATA STORAGE_simplified_abstract_(twilio inc.)

Inventor(s): Carl Olivier of London (GB) for twilio inc., Sergei Zolotarjov of Tallinn (EE) for twilio inc., Mihails Velenko of Tallinn (EE) for twilio inc., Devid Liik of Tallinn (EE) for twilio inc., Artyom Tyazhelov of Tallinn (EE) for twilio inc.

IPC Code(s): H04L67/10, H04L67/1095

CPC Code(s): H04L67/10



Abstract: an application platform system and method. a data synchronization instance manages a reference state object for a data synchronization system (dss) account. a first local state object is stored at a first application system. the first application system receives update notifications provided by the dss. a second local state object is stored at a second application system. the second application system receives update notifications provided by the dss. an application instruction of the first application system is transformed into a state update, and the first local state object is modified to include the state update. the state update is provided to the dss via a local update notification. the reference state object is modified to include the state update. the state update is provided to the second application system via a reference update notification. the second local state object is modified to include the state update.


Twilio Inc. patent applications on November 14th, 2024