State Farm Mutual Automobile Insurance Company (20240296489). CHATBOT TO ASSIST IN VEHICLE SHOPPING simplified abstract

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CHATBOT TO ASSIST IN VEHICLE SHOPPING

Organization Name

State Farm Mutual Automobile Insurance Company

Inventor(s)

Joseph Robert Brannan of Bloomington IL (US)

CHATBOT TO ASSIST IN VEHICLE SHOPPING - A simplified explanation of the abstract

This abstract first appeared for US patent application 20240296489 titled 'CHATBOT TO ASSIST IN VEHICLE SHOPPING

The patent application discloses methods for systems generating recommendations regarding a vehicle purchase using an artificial intelligence (AI) or machine learning (ML) chatbot or voicebot. These systems receive input from a user, determine information regarding a type of vehicle based on the input, and generate a total cost of ownership of the type of vehicle for presentation to the user.

  • The chatbot applies a natural language processing (NLP) algorithm to text input to generate an intermediate input for determining the total cost of ownership.
  • The voicebot applies an audio recognition algorithm to audio input to generate text, which is then processed by the voicebot or chatbot using an NLP algorithm to generate an intermediate input for determining the total cost of ownership.
      1. Potential Applications:

- Online car shopping platforms - Automotive industry websites - Car dealerships

      1. Problems Solved:

- Providing users with accurate total cost of ownership information - Streamlining the vehicle purchasing process - Enhancing user experience in car shopping

      1. Benefits:

- Improved decision-making for users - Time and cost savings - Enhanced user satisfaction

      1. Commercial Applications:

"AI-Powered Vehicle Purchase Recommendation System: Revolutionizing the Car Shopping Experience"

      1. Questions about AI:

1. How does the AI chatbot determine the total cost of ownership for a specific type of vehicle? 2. What are the advantages of using an AI or ML system in the vehicle purchasing process?

      1. Frequently Updated Research:

Stay updated on the latest advancements in AI-powered vehicle recommendation systems to ensure optimal performance and accuracy.


Original Abstract Submitted

methods for systems generating recommendations regarding a vehicle purchase are disclosed. an artificial intelligence (ai) or machine learning (ml) chatbot or voicebot is provided to receive input from a user, determine information regarding a type of vehicle based upon the input, and generate a total cost of ownership of the type of vehicle for presentation to the user. the chatbot may apply a natural language processing (nlp) algorithm to a text input to generate an intermediate input for use in determining the total cost of ownership. the voicebot may apply an audio recognition algorithm to an audio input to generate text, which may then be processed by the voicebot or the chatbot using an nlp algorithm to generate an intermediate input for use in determining the total cost of ownership.

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